Shipping
To check the cost of shipping delivery to your area, simply add your desired items to your cart as well as your zip code. You will be able to see the shipping charges before check-out.
Discount
We offer the best bulk discounts for our shuttlecocks. For OEM and large quantities please contact us at INFO@Store1688.com or 1-832-743-5988
Return Policy
Please read our return policy carefully as certain restrictions apply.
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Shuttlecocks can be returned within 10 days of the invoice date as long as they are unused.
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Opened tubes of shuttlecocks cannot be returned.
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The customer is responsible for all the shipping costs, both ways.
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Please see more details about the return policy
To start a return, you can contact us at info@Store1688.com. Please note Items sent back to us without first requesting a return will not be accepted.
Once your return is received, the refund will be applied back to your original method of payment. Please allow up to 3 business days for your return to be processed. Please note, Depending on your credit card or bank, it may take 2-10 business days to be credited to your account.
Service providers charge us a 4% service fee when an order is created. The 4% service fee can’t be waived even if the order is canceled. One way to avoid the 4% service fee on returned products is via Zelle or Venmo.
Cancel an order
There is a restocking of 4 % on all canceled orders. One way to avoid the 4% service fee on returned products is via Zelle or Venmo.
International Order
Please email us first for all international orders. The shipping price quote calculated by our online store only applies to domestic deliveries within the U.S. only.
Is it safe to shop?
yes. We are using the advanced true 128 bit Secure Socket Layer (SSL),
encryption for credit card processing and your credit card information is not stored in our database after processing.
How can I contact Customer Service?
Please call us at 832-743-5988 or email us at info@Store1688.com.
