📦 1. Shipping Policy

• Add desired items to your cart
• Enter your ZIP code
• Shipping costs will be displayed before checkout

⚠️ Shipping quotes apply only to domestic U.S. deliveries. For international orders, please contact us directly.

💲 2. Discounts & Bulk Orders

We offer the best bulk discounts for shuttlecocks:

• Email: info@Store1688.com
• Phone: 1-281-203-8888

🔁 3. Return Policy

• Returns are accepted within 30 days if the item is unused and in original condition
• Proof of purchase is required
• All return orders are subject to a 10% restocking fee and shipping costs

Non-returnable items:

• Opened or used items
• Gift cards, software, health products, flammable items, etc.

Custom Sports Flooring:

• Non-returnable unless damaged during transit
• Must be reported within 24 hours with photos

Racket Return Rules:

• Unopened items are returnable
• Rackets that are strung or unboxed cannot be returned

Shoe Returns:

• Must be unworn, with tags attached, and in the original box
• We do not accept shoes with visible dirt marks
• If the shoe box is returned damaged, a 30% restocking fee applies

🛠️ 4. Warranty Policy

Rackets come with a 3-month manufacturer warranty (not covering accidental damage):

• Do not cut the strings, as it voids the warranty
• The warranty is decided by the manufacturer (Yonex/Victor/Li-Ning)
• Return only for a racket frame replacement (no strings)

Return Address:
Store1688 LLC
Attn: Return Dept
14905 Southwest FWY STE 222
Sugar Land, TX 77478

💳 5. Refund & Exchange

• Once your return is received and inspected, a refund will be processed
• Refunds may take 2–10 business days depending on your bank
• Exchanges are accepted for new, unused items with original packaging

🛑 6. Order Cancellations

• All canceled orders are subject to a 4% restocking fee
• This fee is non-waivable, as it’s charged by payment providers
• You may use Zelle or Venmo to avoid the 4% service fee on refunds

🌍 7. International Orders

Please contact us before placing an international order for shipping quotes.

🔐 8. Security

We use 128-bit SSL encryption for secure credit card processing. Your payment information is not stored after processing.

📞 9. Contact Us